Terms of Use
The terms that apply when you use the Dr. Shamsher Singh Eye Hospital website and online services
Last updated: 2 September 2026
1. Acceptance of these terms
By using this website — including booking appointments, submitting enquiries, or reading our content — you agree to these Terms of Use and to our Privacy Policy. If you do not agree, please do not use the website. These terms are between you and Dr. Shamsher Singh Eye Hospital, Dr Shamsher Singh Rd, behind Surya Tower, GTB Market, Khanna, Punjab 141401 (“we”, “the Hospital”).
2. Medical information is not medical advice
Content on this website (service pages, blog articles, FAQs) is for general information only. It is not a diagnosis, treatment or a substitute for a consultation with a qualified eye specialist. Never delay or ignore professional medical advice because of something you read here. In an emergency, visit the hospital or the nearest emergency facility immediately.
3. Appointments & bookings
- An online booking is a request, not a confirmed appointment, until we confirm it by phone or WhatsApp.
- Appointment times are indicative; clinical emergencies may cause delays or rescheduling.
- Please bring a valid ID, previous prescriptions/reports, and your panel/insurance card where applicable.
- You are responsible for providing accurate details (name, phone, panel information) when booking.
4. Panels, insurance & pricing
Panel and cashless facilities (e.g. ECHS, health insurance / TPA) are subject to the rules of the concerned scheme and your policy terms. Coverage, co-payments and approvals are determined by the scheme/insurer, not the Hospital. Any prices shown on this website are indicative and can change; the final estimate is provided at the hospital before treatment.
5. Acceptable use
You agree not to misuse the website — including attempting to gain unauthorised access, submitting false bookings or false information, uploading malicious code, scraping patient or hospital data, or using the site in any way that violates applicable law.
6. Intellectual property
The hospital name, logo, text, images and other content on this website belong to Dr. Shamsher Singh Eye Hospital or are used with permission. You may not copy, reproduce or use them commercially without our prior written consent.
7. Third-party links
The website may contain links to third-party services (e.g. Google Maps, WhatsApp). We are not responsible for the content or privacy practices of those services; their own terms apply.
8. Limitation of liability
The website is provided on an “as is” basis. While we work to keep information accurate and the site available, we do not guarantee uninterrupted or error-free operation. To the maximum extent permitted by law, the Hospital is not liable for indirect or consequential losses arising from use of the website. Nothing in these terms limits liability that cannot be limited under Indian law, and nothing affects your statutory rights as a patient.
9. Privacy
Your personal data is handled as described in our Privacy Policy, in line with the Digital Personal Data Protection Act, 2023.
10. Changes to these terms
We may update these terms from time to time. The “Last updated” date above shows the current version; continued use of the website after changes means you accept the updated terms.
11. Governing law
These terms are governed by the laws of India. Courts at Khanna / Ludhiana, Punjab shall have exclusive jurisdiction over any disputes, subject to any mandatory consumer-protection rights you may have.
12. Contact us
Questions about these terms: dsseh.punjab@gmail.com or 9803007079, or write to us at Dr Shamsher Singh Rd, behind Surya Tower, GTB Market, Khanna, Punjab 141401.
These terms are a good-faith summary for website visitors. They are not legal advice — please have them reviewed by a lawyer for your specific obligations.